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Jack in the Box launches Google Wallet trial

Friday, December 2, 2011

Fast food chain Jack in the Box has begun testing Google Wallet in 35 restaurants across Los Angeles and San Francisco, according to MobilePaymentsToday.com.

Jack in the Box joins Subway as one of the first quick service restaurants to adopt the new service, which lets users pay for items and redeem coupons by tapping their NFC-enabled phone against a reader at the point of sale.


According to Brian Luscomb, Jack in the Box’s director of corporate communications, the company has been on board with mobile payments from the start, having tested the technology on a different platform five years ago.

“Although some guests will always prefer face-to-face interaction with an employee and pay for their order with cash, a growing number of our customer base is used to mobile commerce and see it as a more convenient way to transact business,” Luscomb told MobilePaymentsToday.com.

Jack in the Box plans to continue the pilot through to 2012, but has not yet revealed a definite time frame.

According to Luscomb, the company is open to testing other mobile platforms in addition to Google Wallet.

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New Jersey Transit’s use of NFC payments with Google Wallet has been an “overwhelming and resounding success,” according to NJ Transit spokesman John Durson.

Introduced on the NJ Transit network in October 2011, Google Wallet enables riders to purchase tickets with the tap of an NFC-enabled phone at New York Penn Station, Newark Liberty Airport’s rail station and on 7 city bus lines.

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Virgin Mobile has set a May 15 launch date for the LG Optimus Elite, the first device in the operator’s lineup to feature NFC and Google Wallet.

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Google is rethinking its mobile payments strategy in light of slow consumer adoption of Google Wallet, sources close to the project told Bloomberg.

Feeling the heat from competitor Isis, Google is said to be courting wireless operators Verizon and AT&T in an effort to expand the service, which is currently only available through Sprint on two handsets.

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Google has acquired payments technology company TxVia, Google Wallet chief Osama Bedier announced on the company’s blog.

According to Bedier, the acquisition will improve Google Wallet’s payments capabilities and help to “accelerate innovation towards our full Google Wallet vision.”

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