Near Field Communications Handsets and Tags, NFC Pilots and Projects

Report: New strategies needed for mass adoption of mobile wallet

Tuesday, November 22, 2011

Simply providing consumers with mobile wallet technology will not be sufficient to drive mass-market adoption, asserts Mobey Forum in a new white paper.

In “Mobile Wallet – Definition and Vision,” the bank-led mobile industry association advocates taking a “holistic” approach to driving adoption, centered on innovations in mobile marketing. Mobey Forum says it is also “essential” for banks to collaborate with other stakeholders to understand and define their role in the ecosystem.


According to Mobey Forum, the paper analyzes three “success factors” and explains that simply migrating the capabilities of a traditional wallet to a virtual environment will limit consumer appeal.

The paper also aims to provide a new perspective on what will drive consumer up take and highlights how industry stakeholders need to work together to extend the user experience beyond that of a conventional wallet.

This paper, developed by the Mobey Forum Mobile Wallet Task Force, will be the first in a series intended to inform the industry on what is required of stakeholders to facilitate market adoption of the mobile wallet. The paper is targeted toward financial institutions, mobile network operators, handset manufacturers, operating system providers and any technical vendors operating in the NFC environment, says Mobey Forum.

The free paper is now available to download from Mobey Forum’s Web site[end] 

Auriemma Consulting Group is set to launch a comprehensive consumer study on the future of the mobile wallet.

The study comprises an overview of the current state of the UK mobile wallet space and attempts to answer “What comes next?” after launch. To determine the next stage of the mobile wallet, the study examines the features and benefits consumers expect on mobile wallets, and potential ways to expand the mobile wallets’ capabilities.

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Denizbank, a private bank with 588 branches in Turkey, has joined Turkcell’s Cep-T Cuzdan platform, enabling its customers to make contactless payments with their NFC-enabled handsets.

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American Express has announced that it is adding its Consumer, Open Small Business and Serve cards to the Isis Mobile Wallet platform.

American Express now joins Chase, Capitol One and BarclayCard in enabling its card holders to make NFC payments and collect rewards using an Isis-enabled mobile phone.

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The Canadian Imperial Bank of Commerce (CIBC) and mobile operator Rogers Communications are partnering to launch Canada’s first joint mobile payment solution, allowing Canadians to pay with their CIBC credit card at the point-of-sale using NFC-enabled smart phones.

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